EXCHANGE & RETURN

REFUND & CANCELLATION

We assure quality check before dispatching the ordered item(s). But still, if you may not find it to be a good fit for you, a style not for you, quality issues, then you may return or exchange the ordered item(s) within 3 days from the date of delivery.
 

To Exchange, Return or Cancel the order(s) please write to us at contact@shopdlane.com

  • We offer an exchange in sizes and styles with another item of the same value or above.

  • If customized, then the exchange will not be accepted until it's a damaged piece.

  • The customer has to bear the shipping charges for returning or exchanging the item(s).

  • The ordered item(s) should be returned in its original state, unworn and in perfect condition and with all tags intact, otherwise, no refund will be initiated.

  • A refund will be initiated only for the canceled order or damaged products.

  • All Shipping costs are non-refundable.

  • A refund will be initiated within 10 working days to reflect in your account from where the payment was made.

  • Cancellation of the order(s) will be accepted only within 24 hrs from the order.

For any further queries or assistance, please feel free to get in touch with us!

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